It is possible to cancel your class and get back your credit. You can then rebook your class on another slot. For detailed step please watch the short video below. IMPORTANT The cancellation must be done at least 2 hours before the class, otherwise the class credit will be forfeited.

Package extension Normal Policy If the package is still valid, extension fee is $10 per additional week. If the package is not valid: For less than 1 month, extension fee is $20 for 1st week and then $10 per additional week After 1 month and up to 3 months, 1 time reactivation fee of $50 for 1st week and then $10 per additional week More than 3 months, extension/activation is not applicable Exception Policy We can extend complimentary if the student buys a new package. 2 weeks if buy a Discovery 1 months if buy Bronze 2 months if buy Silver or 1 month unlimited 3 months if buy Gold 4 months if buy Platinum or 6 month unlimited This needs to be done before the Plan expires. If the plan has already expired then after 1 month and up to 3 months, 1 time reactivation fee of $20 before we can apply the policy. All these fees can be paid using your reward points. You can check this in you account on the website. To get an extension, please send us an email at info@caliente-dance.com, and let us know the following: - How many weeks of extension - Which Policy you want to use - How do you want to pay

Salsa, Bachata, Kizomba and Zouk are social social dances, which means that you can dance with anybody. As such you don't need to bring a partner as we will rotate partners frequently during class. For Solo Class, you will learn how to dance Salsa and Bachata as a solo dance, so you don't need a partner. You can bring your friends to learn with you!

Yes! Salsa and Bachata can be danced both individually and in partners. This is highly encouraged both for personal improvement and for higher level performances. Solo class will help you to learn footwork for weight transfer, and improve body movement. It is a complement Social dancing, where you learn how to lead and follow, and dance with anyone to make friends easily. Either or both styles will eventually contribute to your personal confidence, stress relief, and happiness!

Not necessarily. You can dance in sneakers, but for more advance moves that require more spins and turns technique it is better to invest in good quality dance heels.

You have up to 2 hours before the class to cancel your class and get your credit back to your account.

Caliente Dance Discount Policy Trial Class Trial Class price is a first time offer discount. Each class offers a first-time offer pricing. First-time offer works based on the registered email address. Partner Dance Level 1 Registration online is $9.90. At the studio it’s $14.90. Partner Dance Level 2-6 Registration online is $14.90. At the studio it’s $19.90. Solo Dance Level 1-6 Registration online is $9.90. At the studio it’s $14.90. Dance Packages Right after trial class, all trial students can purchase any package at 20% Discount. Existing students that want to purchase a new package can spin the wheel and get a discount. They can only spin the wheel during the time their existing plan is valid and up to the day of their last class. This is valid to all Plans except for the Discovery Plan. At any time students can use their points to offset their purchase. The minimum number of points they can use is 10 points. This needs to be done online using the website. Unlimited Plan Solo and Partner – 6 months The following can be done only if the student has a credit card in their profile. If they don’t have a credit card in their profile, they can add one by login through the website and add it there. Existing Students and renewal: Can use points to offset last month (based on amount of 1st month) Can spin the wheel to get discount on 2nd to 5th month (if they cannot offset the last month with points then 6th month amount is same as 5th month) New Students: Can spin the wheel to get discount on 2nd to 6th month

If the Mindbody class booking schedule or platform is not displaying, it is usually because of your Cookie Setting. This issue occurs most commonly on Samsung Andriod devices. The following steps will help to resolve display issue. 1. Click on the 3 vertical dots at the top right hand corner of your Andriod Chrome browser. From the expanded menu, click on "Settings" 2. Select "Site settings" 3. Select "Cookies" 4. Select "Allow cookies" option. Alternatively, you can also add www.caliente-dance.com under "+ ADD SITE EXCEPTION". Refresh the webpage and the Mindbody schedule / class booking platform will display as per normal.

Caliente Loyalty Reward Points are highly valuable! 1 loyalty point = $1. You earn points with every package purchase, class booking on the Caliente App, and friend referral. Currently, you cannot check your points in the App version. Please use the desktop website view. Watch this short video for detailed instructions: