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  • How do I reschedule my Class?
    It is possible to cancel your class and get back your credit. You can then rebook your class on another slot. For detailed step please watch the short video below. IMPORTANT The cancellation must be done at least 2 hours before the class, else you will loose your credit.
  • Do I need to bring a partner?
    Salsa, Bachata and Kizomba are social partner dance which means you can dance with anybody. As such you don't need to bring a partner as we will rotate partners frequently during class. For Solo Class, you will learn how to dance Salsa and Bachata as a solo dance, so you don't need a partner. You can bring your friends to learn with you!
  • Can I do Solo Salsa and/or Bachata?
    Yes! Salsa and Bachata can be danced solo and this is usually for fun or more serious performance. Solo class will also help you build confidence, as it will teach you to dance on your own and improve your balance and weight transfer.
  • Do I need to bring heels?
    Not necessarily. You can dance with sneakers, but for more advance moves that require more spinning technicques it is better to invest in good quality Dance heels.
  • What if I can't make it for a Class?
    You have up to 2 hours before the class to cancel your class and get your credit back to your account.
  • Do you have Discounts
    Yes, if you buy a plan you will get discounted price. The more hours the better the discount. Further more you can spin our wheel of fortune anytime you want to purchase a new plan as long as you have a valid plan or when you are taking a trial class.
  • How to fix class booking system non-display issue (Usually for Samsung devices)
    If the Mindbody class booking schedule or platform is not displaying, it is usually because of your Cookie Setting. This issue occurs most commonly on Samsung Andriod devices. The following steps will help to resolve display issue. 1. Click on the 3 vertical dots at the top right hand corner of your Andriod Chrome browser. From the expanded menu, click on "Settings" 2. Select "Site settings" 3. Select "Cookies" 4. Select "Allow cookies" option. Alternatively, you can also add www.caliente-dance.com under "+ ADD SITE EXCEPTION". Refresh the webpage and the Mindbody schedule / class booking platform will display as per normal.
  • How do I check my Reward Points?
    It is not possible to check your points on our app at the moment. You will need to use the website. Watch this short video to find out how to do it.
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