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  • How do I reschedule my Class?
    It is possible to cancel your class and get back your credit. You can then rebook your class on another slot. For detailed step please watch the short video below. IMPORTANT The cancellation must be done at least 2 hours before the class, otherwise the class credit will be forfeited.
  • Do I need to bring a partner?
    Salsa, Bachata, Kizomba and Zouk are social social dances, which means that you can dance with anybody. As such you don't need to bring a partner as we will rotate partners frequently during class. For Solo Class, you will learn how to dance Salsa and Bachata as a solo dance, so you don't need a partner. You can bring your friends to learn with you!
  • Can I do both Solo and Partner Salsa and/or Bachata?
    Yes! Salsa and Bachata can be danced both individually and in partners. This is highly encouraged both for personal improvement and for higher level performances. Solo class will help you to learn footwork for weight transfer, and improve body movement. It is a complement Social dancing, where you learn how to lead and follow, and dance with anyone to make friends easily. Either or both styles will eventually contribute to your personal confidence, stress relief, and happiness!
  • Do I need to bring heels?
    Not necessarily. You can dance in sneakers, but for more advance moves that require more spins and turns technique it is better to invest in good quality dance heels.
  • What if I can't make it for a class?
    You have up to 2 hours before the class to cancel your class and get your credit back to your account.
  • Do you have discounts?
    Yes, if you buy a plan you will get discounted price. The more class credits purchased, the higher the discount. Additional discounts are available when you purchase a plan after a trial class, or in the studio when you have a valid plan. If you refer a friend, you will earn 10 loyalty points ($10) that you can use for your next purchase. Your friend will also receive 20% discount on any package purchase.
  • How to fix class booking system non-display issue (Usually for Samsung devices)
    If the Mindbody class booking schedule or platform is not displaying, it is usually because of your Cookie Setting. This issue occurs most commonly on Samsung Andriod devices. The following steps will help to resolve display issue. 1. Click on the 3 vertical dots at the top right hand corner of your Andriod Chrome browser. From the expanded menu, click on "Settings" 2. Select "Site settings" 3. Select "Cookies" 4. Select "Allow cookies" option. Alternatively, you can also add www.caliente-dance.com under "+ ADD SITE EXCEPTION". Refresh the webpage and the Mindbody schedule / class booking platform will display as per normal.
  • How can I check my Caliente Loyalty Reward Points?
    Caliente Loyalty Reward Points are highly valuable! 1 loyalty point = $1. You earn points with every package purchase, class booking on the Caliente App, and friend referral. Currently, you cannot check your points in the App version. Please use the desktop website view. Watch this short video for detailed instructions:
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